items-view - Master Esports Skills | Professional Gaming Career Development

Introduction and Scope

Welcome to items-view, your trusted partner in esports career development. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our platform at items-view.com. We believe transparency builds trust, and we're committed to being clear about our data practices.

This policy applies to all users of our platform, whether you're browsing our content, creating an account, enrolling in courses, or participating in our community features. By using items-view, you're agreeing to the practices described in this policy.

We take your privacy seriously and are committed to protecting your personal information while providing you with the best possible esports learning experience.

Information We Collect

Personal Information You Provide

When you create an account or interact with our platform, we collect information you voluntarily provide. This helps us personalize your learning experience and provide better support.

Account registration information including name, email address, and chosen username

Profile information such as gaming preferences, skill level, and career goals

Payment information when you purchase courses or premium features

Communication data when you contact our support team or participate in forums

Course progress and performance data to track your learning journey

User-generated content including forum posts, comments, and course submissions

Automatically Collected Information

Our platform automatically collects certain technical information to improve functionality and user experience. This data helps us understand how our platform is used and identify areas for improvement.

Device information including browser type, operating system, and screen resolution

Usage patterns such as pages visited, time spent on platform, and feature interactions

IP address and general location information for security and personalization

Cookies and similar tracking technologies for site functionality

Performance data to identify and resolve technical issues

How We Use Your Information

We use your information to provide, improve, and personalize your items-view experience. Every piece of data we collect serves a specific purpose in helping you achieve your esports career goals.

Providing access to courses, tutorials, and learning materials tailored to your interests

Processing payments and managing your subscription or course purchases

Sending important updates about your courses, account, and new features

Personalizing content recommendations based on your learning progress and preferences

Providing customer support and responding to your inquiries

Improving our platform through analytics and user feedback analysis

Ensuring platform security and preventing unauthorized access or fraudulent activity

Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We respect your privacy and don't sell your personal information to third parties. However, there are specific circumstances where we may share your information to provide our services or comply with legal requirements.

Service Providers and Partners

We work with trusted third-party service providers who help us operate our platform effectively. These partners are bound by strict confidentiality agreements and can only use your information for specified purposes.

Payment processors for secure transaction handling and subscription management

Cloud hosting providers for data storage and platform infrastructure

Email service providers for course updates and important communications

Analytics providers to help us understand platform usage and improve user experience

Customer support tools to provide efficient help and troubleshooting

Legal Requirements

In certain situations, we may be required to disclose your information to comply with legal obligations, protect our rights, or ensure the safety of our users.

Data Security and Protection

Protecting your personal information is a top priority at items-view. We implement comprehensive security measures to safeguard your data against unauthorized access, disclosure, or misuse.

Industry-standard encryption for data transmission and storage

Regular security audits and vulnerability assessments

Strict access controls limiting employee access to personal information

Secure payment processing through PCI-compliant systems

Regular data backups and disaster recovery procedures

Continuous monitoring for suspicious activity and potential threats

While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights and Choices

You have important rights regarding your personal information. We believe you should have control over your data and provide several ways to manage your privacy preferences.

Access your personal information and download a copy of your data

Update or correct inaccurate information in your profile

Delete your account and associated personal information

Opt out of marketing communications while maintaining essential service emails

Restrict certain data processing activities

Object to automated decision-making that affects you

To exercise any of these rights, please contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your information.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Our retention practices are designed to balance your privacy rights with our legitimate business needs.

Account information is retained while your account is active and for one year after deletion

Course progress data is kept for three years to support transcript requests

Payment records are maintained for seven years for tax and legal compliance

Support communications are kept for two years for quality assurance

Analytics data is anonymized after 18 months and aggregated for research

When you delete your account, we'll remove your personal information according to our deletion schedule. Some information may be retained in anonymized form for analytics and improvement purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze site usage, and provide personalized features.

Essential cookies for platform functionality and security

Performance cookies to analyze site usage and improve user experience

Functional cookies to remember your preferences and settings

Analytics cookies to understand how users interact with our content

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features and functionality.

Children's Privacy

items-view is designed for users aged 13 and older. We don't knowingly collect personal information from children under 13. If we discover that we've inadvertently collected information from a child under 13, we'll delete that information promptly.

If you're a parent or guardian and believe your child has provided personal information to us, please contact our privacy team immediately so we can address the situation appropriately.

International Data Transfers

items-view operates primarily in the United States, and your information may be processed and stored on servers located in the US. We ensure that any international data transfers comply with applicable privacy laws and include appropriate safeguards.

For users outside the United States, we implement standard contractual clauses and other legal mechanisms to protect your information during transfer and processing.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Privacy Policy